Track your order

Check the status of your order, or follow your parcel with your tracking number.

Check your order status

Enter your order number (in your confirmation email) and the email you used at checkout.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Track your parcel

Already have a tracking number? Paste it below to follow your parcel with the carrier.

Where is my tracking number?
In the "Your order is on its way" email we sent when your order shipped. Not received it yet? Your order may still be in preparation.

Good to know

  • Your tracking number is sent by email as soon as your order ships.
  • New tracking numbers can take 2–5 business days to show the first update.
  • During transit, updates can pause for a few days while the parcel travels between countries — this is normal.
  • Parcel late or tracking not moving for more than 7 days? Contact us with your order number.