These terms apply to every order placed on celoraine.com. Please read them before you buy.
Last updated: September 29, 2026
1. About us
This store is operated by Celoraine LTD, a company registered in England and Wales, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (company number: 18894227). Contact: support@celoraine.com.
2. Products
We describe and photograph our products as accurately as possible. Colors can look slightly different depending on your screen. Sizes follow the size guide shown on each product page.
3. Prices and currency
Prices may be shown in your local currency for convenience. All orders are charged in US dollars (USD); your bank converts the amount at its own rate. Prices include [VAT / applicable taxes where required]. Customs duties and import taxes are paid by us: orders are delivered customs-cleared, with nothing extra to pay on delivery (see our shipping page).
4. Orders
Your order is an offer to buy. The contract is formed when we send you the order confirmation email. We may refuse or cancel an order in case of an obvious pricing error, suspected fraud or if an item is out of stock — in that case you are refunded in full.
5. Payment
Payment is taken when you place your order and is processed securely by Stripe. See payment methods.
6. Delivery
Estimated delivery times are shown before you buy and on our shipping page. Risk passes to you when the parcel is delivered.
7. Right to cancel and returns
You can return items within 14 days of delivery as described in our returns policy. Customers in the EU and UK have a legal right to cancel within 14 days without giving a reason.
8. Warranty
You benefit from the legal guarantee of conformity that applies in your country (in the EU, at least 2 years for defects present at delivery). Contact us if a product is faulty.
9. Liability
Nothing in these terms limits your statutory rights as a consumer. We are not liable for losses that were not foreseeable when the contract was made.
10. Intellectual property
All content on this site (texts, photos, logos, design) belongs to Celoraine or its partners and may not be reused without permission.
11. Governing law
These terms are governed by the laws of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.
12. Contact
Questions about these terms? Write to support@celoraine.com or use our contact page.